- PlumbNow
Terms of Use
Last updated: January 07, 2025
By using the services, website, or mobile applications of PlumbNow, you agree to the following terms and conditions:
1. Services Provided
PlumbNow offers a range of plumbing services, including installation, repairs, inspections, and maintenance. Services are subject to availability and location and are provided at the prices agreed upon at the time of booking.
2. Booking Appointments
Appointments can be scheduled via our website, or by contacting our customer service team. Any changes or cancellations to appointments must be made at least 24 hours in advance to avoid cancellation fees.
3. Pricing and Payment
Prices for services will be confirmed prior to the commencement of any work. Payment is due on completion of the service, unless otherwise agreed. We accept payment by credit card, debit card, and other methods as specified at the time of booking.
4. Customer Responsiblities
Customers are responsible for ensuring that the area requiring plumbing services is accessible and free from any hazards. PlumbNow is not liable for any damage caused by pre-existing issues or actions outside the scope of the agreed work.
5. Limitation of Liability
PlumbNow’s liability is limited to the total amount paid by the customer for the service in question. We are not responsible for any indirect, incidental, or consequential damages arising from the services provided.
6. Privacy
We take your privacy seriously. Any personal and payment information is processed in accordance with our Privacy Policy.
7. Customer Conduct
Customers are expected to treat PlumbNow staff with respect. Any form of abusive or threatening behaviour may result in the immediate cancellation of services, without refund.
8. Service Warranty
Some services may come with a warranty. Any applicable warranties will be outlined at the time of service. Warranty claims must be made within the specified period.
9. Modifications
PlumbNow reserves the right to update or modify these terms at any time. Any changes will be posted on our website.
10. Governing Law
These Terms of Use are governed by the laws of New Zealand.
Contact Us
If you have any questions, please contact us at info@plumbnow.co.nz
By using our services, you confirm that you have read, understood, and agree to these Terms of Use.