- PlumbNow
Privacy Policy
Last updated: January 07, 2025
At PlumbNow, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website. By using our services or browsing our site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Payment Information: Credit card details or other payment methods for services.
- Usage Data: Information about how you use our website, including browsing activity and interaction with our content.
- Cookies: We use cookies to enhance your user experience, track website activity, and improve our services.
2. How We Use Your Information
- To Provide Services: To fulfil service requests, process transactions, and deliver plumbing solutions.
- To Improve Our Website: To analyse website usage, troubleshoot technical issues, and enhance the user experience.
- To Communicate with You: To send service updates, promotional offers, and important notices related to our services (with your consent).
- Compliance with Legal Requirements: To comply with applicable laws, regulations, or legal processes.
3. How We Protect Your Information
We take reasonable security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Our website uses secure server technology (SSL) to encrypt sensitive data, such as payment details.
However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:
- With Service Providers: We may share your information with trusted third parties who assist us in providing services (e.g., payment processors, contractors, etc.).
- For Legal Purposes: If required by law, we may disclose your information to comply with legal obligations, such as responding to subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.
5. Your Rights
You have the right to:
- Access Your Data: Request a copy of the personal data we hold about you.
- Correct Your Information: Update or correct any inaccurate or incomplete personal information.
- Request Deletion: Request the deletion of your personal data, subject to certain exceptions (such as compliance with legal obligations).
- Opt-Out of Marketing: You can unsubscribe from marketing emails at any time by following the unsubscribe instructions in our communications.
If you wish to exercise any of these rights, please contact us using the information below.
6. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how our website is used. You can manage cookie settings through your browser settings, but disabling cookies may impact the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
PlumbNow reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy, you can contact us at info@plumbnow.co.nz
By using our website, you acknowledge that you have read and understood this Privacy Policy.